Installation Specialist

Posted on 06/01/17

Position Summary:

The Installation Specialist position handles the receipt of handheld computers, installing this equipment with CRF’s TrialCollector software and shipping this equipment to the clinical study site as needed.


  • Prepare and install handheld computers with CRF Health TrialCollector software platform
  • Package and ship CRF Health eDiary kits across global locations
  • Process all returned equipment
  • Understand the exportation and importation documents for shipping 128 bit encrypted dual use software and electronics
  • Perform Quality Check of all equipment being shipped to the customer
  • Assist in managing the timeframe for deployment of a number of projects
  • Perform troubleshooting of returned equipment to determine any potential problems
  • Ensure that all data stored in the eDiary is sent to the CRF Health servers upon receipt of the equipment
  • Travel as necessary
  • Other responsibilities assigned as required


  • A.S Degree preferred
  • Minimum of one year experience in logistics environment
  • Must be detail orientated and have excellent organisational , time management and interpersonal skills
  • Must be a team orientated personal with a “can do” attitude
  • Experience with MS Office, especially MS Excel, is required. Other IT/technical experience a plus
  • Knowledge of International Shipping and Customs paperwork preferred
  • Flexibility concerning work schedule to work additional hours including weekends as and when needed.

To apply, please send a copy of your CV to: Christine Power

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