Inside Sales Agent

Posted on 26/08/16

Location: Herne Bay, Kent - office based

Reports to: Sales Manager

Principle Duties/Responsibilities

  • Qualifying opportunities and setting priorities for follow up with line manager
  • Selling and promoting Jaytee’s services, products and consumables portfolio to a defined customer base
  • Using telephone, email and digital techniques to follow up on opportunities and close orders
  • Providing accurate, timely quotations to customers
  • Developing product knowledge to advise customers on appropriate product and consumables selection
  • Upskilling service engineers to facilitate improved effectiveness and increased lead generation
  • Providing recommendations on portfolio expansion/rationalisation
  • Building and maintaining the customer database

Key areas of focus

  • Increasing sales of Jaytee’s products, consumables, services portfolio
  • Building brand loyalty
  • Customer acquisition, retention and account management
  • Achieving desired business results


  • An active interest in science and technology
  • Qualified - or on the road to being qualified - as a professional in science, engineering or related discipline (at least ONC/HNC level)
  • Solid customer service skills coupled with strong communication abilities
  • Knowledge of the laboratory sector an advantage
  • Knowledge of the pharmaceutical sector and its working practices is an advantage
  • Demonstrated commercial acumen/being able to structure and negotiate sales situations
  • Able to demonstrate that he/she is an effective networker
  • Demonstrates planning, prioritisation and time management skills
  • Demonstrates a winning attitude and is an engaging team player
  • Holds a full UK driving licence and has a desire to progress into technical field sales

To apply, please quote the above reference in writing by emailing to including a detailed CV. Alternatively, visit the website at

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